What is DeliveryPlus?
DeliveryPlus is the new Edupic Delivery Guarantee. We are confident that our systems and procedures will allow us to ship your schools orders within 30 days of photography that we offer a 100% money back guarantee.

Why Does Edupic offer DeliveryPlus?
Edupic is serious about customer service. Our teams know that annual school photographs are kept as great memories and also are fantastic gifts for family and close friends, especially during a child’s younger years at school.
We have refined our service, procedures and processes to a point where we can absolutely guarantee that orders will be shipped within 30 days from the time of photography. Unlike our competition, we don’t only say sorry when we are late, we give you a full refund and deliver your photographs with priority.

What happens when Edupic is Late?
If for some reason we are late, even by one day, we will ensure that your school’s orders are sent as soon as possible, and in each pack, there will be a refund cheque for your families to bank. This means that there will be no administrative hassle for the school’s staff or confusion.
Also, Edupic will publish on our website any school that we have failed to meet our guarantee with to demonstrate that we will admit when we make a little mistake.

What’s the Catch?
Catch? There is no Catch.
Of course we do require some help from the school to make this possible. After we make your images available for online proofing, we need all amendments to be completed within 10 days so that we can send the digital files to Production where they will be printed using professional photographic developing equipment and paper. Once Packaged, your schools order will be shipped to the school.
You will be able to track your package online using a Consignment Number that will be available on your log in section of edupic.